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Podsumowanie treści

Strona 1 - User's guide

User's guideCopyright© 2009 BitDefender

Strona 2

31. Integration into Windows Contextual Menu .. . . ... . ... . ... . ... . . 34431.1. Scan with BitDefender . . . . . . . . . . . . . . . . . . . .

Strona 3 - And yours was pretty low

Choose where to backupThe following options are available:⚫ Backup data on my computer⚫ Backup data on my USB drive⚫ Backup data on a network location

Strona 4 - Table of Contents

1. Type the FTP server name in the corresponding field.2. If the FTP server uses a different port than default port 21, type it in thecorresponding fi

Strona 5

Click Next.Step 5/5 - SummaryHere you can review the backup job settings and start the backup.SummaryYou must type a task name into the corresponding

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NoteThe first time you create a scheduled backup job, you will be prompted to specifySet Running Userthe Windows account used to run the job.To use th

Strona 7

Welcome WindowClick Next.Step 2/4 - Choose where to Backup fromHere you can select a location where you want to restore files from.Choose where to bac

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⚫ Restore data from my computer⚫ Restore data from a USB drive⚫ Restore data from a network location⚫ Restore data from CD/DVD⚫ Restore data from FTP

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Step 4/4 - SummaryHere you can review the restore job settings and start the restoring process.Click Restore if you are satisfied with your settings.

Strona 10

Choose what to backupChoose what you want to back up by checking the checkbox next to each of yourimportant files and folders.NoteCommon Files and Fol

Strona 11

Choose when to backupIf you select Run scheduled backups automatically without user intervention,you can specify how often the scheduled task runs by

Strona 12 - License and Warranty

Other settingsAt the same time, you can choose to receive feedback regarding backup tasks ornot by email. Select the corresponding checkbox and type y

Strona 13

39.4.2. Many Spam Messages Are Not Detected . . . . . . . . . . . . . . . . . . . . . . . . . . . 39139.4.3. Antispam Filter Does Not Detect Any Spam

Strona 14

SummaryIf you want to start the backup immediately select the Run backup now checkbox.Click Finish to run backup or Skip Configuration to exit the wiz

Strona 15

Search for backupThe calendar displays in bold all dates on which backup tasks have been run. Byclicking a date, only backups tasks up to this date wi

Strona 16

Select what to recoverClick Next to continue or Skip Configuration to exit the wizard.Step 3/3 - Select where to restoreThis is where you can set up t

Strona 17

Select where to restoreThe default restoring location is: ?:\Programs Files\BitDefender OnlineBackup\RecoveredFiles.To set up another restoring locati

Strona 18

Restore finishedClick Open Folder to browse the default restoring location.11.5. Tuneup WizardsThe Tuneup wizards help you optimize the disk space and

Strona 19

AnalyzingWait for the Disk Defragmenter to finish the analysis. If you want to cancel theoperation, just click Cancel.Step 2/3 - View Analysis ReportA

Strona 20

Analysis ReportCheck the analysis report.If no disk volume needs defragmenting, click Close to close the window. Otherwise,select the Defragment optio

Strona 21

DefragmentingWait for the disk defragmenting to complete. You can cancel disk defragmentationat any time by clicking Abort.Step 3/3 - View Defragmenta

Strona 22

Defragmentation ReportClick Close to close the window.11.5.2. PC Cleanup WizardThis wizard removes unnecessary files from the disk, including temporar

Strona 23

Welcome WindowClick Next.Step 2/3 - Deleting Files...The cleaner will start deleting the temporary Internet files and cookies.Wizards93BitDefender Tot

Strona 24 - 1.2. Admonitions

License and WarrantyIF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT INSTALL THESOFTWARE. BY SELECTING "I ACCEPT", "OK", &

Strona 25 - 2. Book Structure

Deleting Files...Wait for the Cleaner to delete the temporary Internet files and the cookies. If youwant to cancel the operation, just click Cancel.St

Strona 26 - 3. Request for Comments

Results SummaryYou can see statistics regarding the deleted objects.Click Close to close the window.11.5.3. Duplicate Finder WizardThis wizard helps y

Strona 27 - Installation and Removal

Search TargetClick Add Target and select a location where the Duplicate Finder should searchfor duplicate files. The path to the selected location wil

Strona 28 - 1. System Requirements

Searching...You can see the search status and statistics.Wait for the Duplicate Finder to complete the search for duplicate files. If you wantto cance

Strona 29 - System Requirements

ActionsThe duplicate files detected are organized and displayed as groups. If you clicknext to a group, you can see detailed information about the dup

Strona 30 - 2. Preparing for Installation

choose to take no action on a particular group, then the overall action will apply toall except that particular group.Click Next.Step 4/4 - View Resul

Strona 31 - 3. Installing BitDefender

StatusYou can see when the Registry Cleaner was run last and the BitDefenderrecommendation.Click Next.Step 2/4 - Scanning...The Registry Cleaner will

Strona 32 - Installing BitDefender

Scanning...You can see the last registry key scanned and the related statistics.Wait for the Registry Cleaner to complete the registry key scan. If yo

Strona 33 - 3.1. Registration Wizard

ActionsYou can see all the invalid or orphan registry keys detected. Detailed informationis provided about each registry key (name, value, priority, c

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DescriptionCategoryRegistry keys that contain information on the locationof shared DLLs (Dynamic Link Libraries). DLLs storeShared DLLsfunctions that

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1. The Service is made available by the Licensor to you during the period of anyfree trial of the Service, and for the period when you maintain a paid

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Results SummaryIf you did not choose to delete all the registry keys, a warning text will be displayed.We recommend you to review the respective issue

Strona 37 - 3.2. Configuration Wizard

StatusYou can see a list of time points when the Windows Registry was cleaned. Selectthe time point to restore the Windows Registry to.If you are sure

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ResultsClick Close to close the window.11.5.6. File Shredder WizardThis wizard helps you permanently erase files and their traces from your system.Use

Strona 39

TargetClick Add Target, select the file or folder that you want to delete and click OK. Thepath to the selected location will appear in the Path colum

Strona 40

Deleting...Wait for the file shredding operation to complete. If you want to cancel the operation,just click Cancel.Step 3/3 - View Results SummaryAft

Strona 41

Results SummaryClick Close to close the window.11.6. File Vault WizardsThe File Vault wizards help you create and manage BitDefender file vaults. A fi

Strona 42

11.6.1. Add Files to VaultThis wizard helps you create a file vault and add files to it in order to safely storethem on your computer.Step 1/6 - Selec

Strona 43

Select VaultIf you select Browse for a File Vault, you must click Browse and select the filevault. You will go either to the step 5 if the selected va

Strona 44 - 3.2.7. Step 7 - Finish

Create VaultTo complete the file vault related information follow these steps:1. Click Browse and choose a location for the bvd file.NoteRemember that

Strona 45 - 4. Upgrade

You will go to the step 5.Step 4/6 - PasswordThis is where you will be asked to enter the password for the selected vault.Enter passwordType the passw

Strona 46

in advance) for any period, the Licensor may, in addition to any other rights, atits sole discretion and without notice to you:a. (a) suspend the obli

Strona 47 - Getting Started

SummaryClick Next.Step 6/6 - ResultsThis is where you can view the vault content.Wizards114BitDefender Total Security 2010

Strona 48 - 6. Overview

ResultsClick Finish.11.6.2. Remove Vault FilesThis wizard helps you remove files from a specific file vault.Step 1/5 - Select VaultHere you can specif

Strona 49 - 6.2.1. Novice Mode

Select VaultIf you select Browse for a File Vault, you must click Browse and select the filevault. You will go either to the step 3 if the selected va

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Enter passwordType the password into the corresponding field and click Next.Step 3/5 - Select filesThis is where you will be provided with the list of

Strona 51

Select filesSelect the files to be removed and click Next.Step 4/5 - SummaryThis is where you can review chosen operations.Wizards118BitDefender Total

Strona 52 - 6.2.2. Intermediate Mode

SummaryClick Next.Step 5/5 - ResultsThis is where you can view operation result.Wizards119BitDefender Total Security 2010

Strona 53 - 6.2.3. Expert Mode

ResultsClick Finish.11.6.3. View File VaultThis wizard helps you open a specific file vault and view the files it contains.Step 1/4 - Select VaultHere

Strona 54

Select VaultIf you select Browse for a File Vault, you must click Browse and select the filevault. You will go either to the step 3 if the selected va

Strona 55

Enter passwordType the password into the corresponding field and click Next.Step 3/4 - SummaryThis is where you can review chosen operations.Wizards12

Strona 56 - 6.3. System Tray Icon

SummaryClick Next.Step 4/4 - ResultsThis is where you can view the files of the vault.Wizards123BitDefender Total Security 2010

Strona 57 - 6.4. Scan Activity Bar

use the Software or the Service in any manner that may injure any party orproperty in any way whatsoever.6. SIGNUP INFORMATION AND PRIVACY POLICYAll u

Strona 58 - 6.5. BitDefender Manual Scan

ResultsClick Finish.11.6.4. Lock File VaultThis wizard helps you lock a specific file vault in order to protect its content.Step 1/3 - Select VaultHer

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Select VaultIf you select Browse for a File Vault, you must click Browse and select the filevault.If you click Select an existing File Vault, then you

Strona 60 - 6.6.1. Game Mode

SummaryClick Next.Step 3/3 - ResultsThis is where you can view operation result.Wizards126BitDefender Total Security 2010

Strona 61 - 6.6.2. Laptop Mode

ResultsClick Finish.Wizards127BitDefender Total Security 2010

Strona 62

Intermediate Mode128BitDefender Total Security 2010

Strona 63

12. DashboardThe Dashboard tab provides information regarding the security status of yourcomputer and allows you to fix pending issues.DashboardThe da

Strona 64 - 7. Fixing Issues

Click the name of a module to see more details about its status and to configurestatus tracking for its components.⚫ Usage Profile - Indicates the usa

Strona 65 - Fixing Issues

13. SecurityBitDefender comes with a Security module that helps you keep your BitDefenderup to date and your computer virus free. To enter the Securit

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Red circle with an exclamation mark: Issues affect the component.The sentences describing issues are written in red. Just click the Fix buttoncorrespo

Strona 67 - 8. Configuring Basic Settings

DescriptionIssueThe malware signatures of your BitDefender productare not being automatically updated on a regularbasis.Automatic Update isdisabledThe

Strona 68 - 8.1. User Interface Settings

Your data stored on the Service is encrypted by the Software with the intentionof protecting the privacy of that data which is accessible only to you

Strona 69 - 8.2. Security Settings

DescriptionStatusA new version of the Application is available butnot installed.Application (outdated)A user password is easy to crack by malicious pe

Strona 70 - 8.3. General Settings

Updating BitDefenderIn this window you can see the status of the update process.The update process is performed on the fly, meaning that the files to

Strona 71 - Configuring Basic Settings

DescriptionTaskScans the entire system, except for archives. In thedefault configuration, it scans for all types of malwareother than rootkits.System

Strona 72 - 9. History and Events

To configure Parental Control, click Configure Parental. A new window will appear.Configure BitDefender Parental ControlHere you can see the status of

Strona 73 - History and Events

14. Tune-UpBitDefender comes with a Tune-Up module that helps you maintain the integrity ofyour system. The maintenance tools offered are critical for

Strona 74 - Registration and My Account

The sentences describing issues are written in red. Just click the Run Now buttoncorresponding to a sentence and follow the wizard to fix the reported

Strona 75

14.2.1. Cleaning Windows RegistryThe Windows Registry is an important part of the Windows-based operating systems.It is a database that contains infor

Strona 76 - 10.2. Activating BitDefender

To detect and delete duplicate files on your computer, you can use the DuplicateFinder. In this way you can improve the management of the free space o

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To prevent sensitive data from being recovered after you delete it, you can useBitDefender to permanently delete that data by physically removing it f

Strona 78 - 10.4. Renewing Your License

15. File StorageBitDefender comes with a File Storage module that helps you keep your data notonly safe, but confidential. To achieve this goal, backu

Strona 79 - 11. Wizards

In particular, you acknowledge that from time to time, the Service may fail or beinterrupted for a period for any number of reasons (including for exa

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File StorageThe File Storage module consists of two sections:⚫ Status Area - Allows you to see the full list of monitored components. You canchoose wh

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The status area in the File Storage tab offers information regarding the status ofthe following components:⚫ File Encryption monitors the status of th

Strona 82

16. NetworkThe Network module allows you to manage the BitDefender products installed onyour home computers from a single computer. To enter the Netwo

Strona 83 - 11.2. Custom Scan Wizard

⚫ Scan All - allows you to scan all managed computers at the same time.⚫ Update All allows you to update all managed computers at the same time.⚫ Regi

Strona 84

2. Type the home management password and click OK. A new window will appear.Add ComputerYou can see the list of computers in the network. The icon mea

Strona 85 - DescriptionOption

Authenticate5. Type the home management password configured on the respective computer.6. Click OK. If you have provided the correct password, the sel

Strona 86

Network MapIf you move the mouse cursor over a computer from the network map, you can seebrief information about it (name, IP address, number of issue

Strona 87 - DescriptionScan Level

Allows you to fix the issues that are affecting the security of this computer byfollowing the Fix All Issues wizard.⚫ View History/EventsAllows you ac

Strona 88

16.1.4. Scanning All ComputersTo scan all managed computers, follow these steps:1. Click Scan All. You will be prompted to provide the local home mana

Strona 89 - 11.2.5. Step 5/6 - Scanning

Enter Password2. Click OK.16.1.6. Registering All ComputersTo register all managed computers, follow these steps:1. Click Register All. You will be pr

Strona 90 - Scanning

With respect to your data which is backed up through the Service and stored asencrypted data (Data) by the Licensor or the Licensor’s Associates, apar

Strona 91

Expert Mode154BitDefender Total Security 2010

Strona 92 - Vulnerabilities

17. GeneralThe General module provides information on the BitDefender activity and the system.Here you can also change the overall behavior of BitDefe

Strona 93 - Vulnerability Check

⚫ Network Activity - Indicates the evolution of the network traffic filtered byBitDefender Firewall. The height of the bar indicates the intensity of

Strona 94

DescriptionIssueAn on demand system scan was never performedto check if files stored on your computer are malwarefree.You have never scannedyour compu

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DescriptionStatusBitDefender does not check for potentialvulnerabilities regarding missing Windows updates,application updates or weak passwords.Vulne

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17.1.2. StatisticsIf you want to keep an eye on the BitDefender activity, a good place to start is theStatistics section. You can see the following it

Strona 97

DescriptionItemIndicates the number of days left until the license keyexpires. If your license key expires within the followingExpires indays, please

Strona 98 - 11.4.1. Local Backup Wizard

NoteIf you are not the only person with administrative rights using this computer, it isrecommended that you protect your BitDefender settings with a

Strona 99

⚫Scan Activity BarShow the Scan Activity bar (on screen graph ofproduct activity) - displays the Scan Activity barwhenever you log on to Windows. Clea

Strona 100

System InformationThe list contains all the items loaded when starting the system as well as the itemsloaded by different applications.Three buttons a

Strona 101

COPYRIGHT. All rights, titles and interest in and to BitDefender and all copyrightrights in and to BitDefender (including but not limited to any image

Strona 102 - Step 5/5 - Summary

18. AntivirusBitDefender protects your computer from all kinds of malware (viruses, Trojans,spyware, rootkits and so on). The protection BitDefender o

Strona 103 - 11.4.2. Local Restore Wizard

Real-time ProtectionYou can see whether Real-time protection is enabled or disabled. If you want tochange the Real-time protection status, clear or se

Strona 104

DescriptionProtection levelOnly programs and incoming mail messages are scanned forviruses. Besides the classical signature-based scan, the heuristica

Strona 105

Shield SettingsThe scan options are organized as an expandable menu, very similar to those usedfor exploration in Windows. Click the box with "+&

Strona 106 - 11.4.3. Online Backup Wizard

DescriptionOption.doc; .dot; .xls; .ppt; .wbk; .wiz; .pot;.ppa; .xla; .xlt; .vbs; .vbe; .mdb; .rtf;.htm; .hta; .html; .xml; .xtp; .php;.asp; .js; .shs

Strona 107

DescriptionOptionMoves infected files into the quarantine.Quarantined files cannot be executed orMove file toquarantineopened; therefore, the risk of

Strona 108 - Step 3/4 - Other settings

DescriptionOptionScans all incoming e-mail messages.Scan incoming e-mailScans all outgoing e-mail messages.Scan outgoing e-mail⚫ Scan web (HTTP) traff

Strona 109 - Step 4/4 - Summary

BitDefender AVC AlertIf you know and trust the detected application,click Allow.If you want to immediately close the application,click OK.Select the R

Strona 110 - 11.4.4. Online Restore Wizard

ImportantKeep the Active Virus Control enabled in order to be protected against unknownviruses.If you want to be alerted and prompted for action by Ac

Strona 111 - DescriptionCriteria

⚫ Remove - remove an application from the list.⚫ Edit - edit an application rule.18.1.4. Disabling Real-time ProtectionIf you want to disable real-tim

Strona 112 - Select what to recover

BitDefender Total Security 2010User's guidePublished 2009.07.02Copyright© 2009 BitDefenderLegal NoticeAll rights reserved. No part of this book m

Strona 113

Nor does BitDefender make any representations about the performance or lack ofperformance of BitDefender either expressed or implied.Any disclaimer of

Strona 114 - 11.5. Tuneup Wizards

Antiphishing White ListYou can see the web sites that BitDefender does not currently check for phishingcontent.To add a new web site to the white list

Strona 115

There is a risk that a virus is already lodged in your system, before you even installBitDefender. This is why it's a very good idea to scan your

Strona 116

There are three categories of scan tasks:⚫ System tasks - contains the list of default system tasks. The following tasks areavailable:DescriptionDefau

Strona 117

⚫Delete - removes the selected task.NoteNot available for system tasks. You cannot remove a system task.⚫Scan Now - runs the selected task, initiating

Strona 118 - 11.5.2. PC Cleanup Wizard

NoteIn the case of system tasks, this option is replaced by Show Scan Paths, as youcan only see their scan target.⚫ Schedule - opens the Properties wi

Strona 119 - Step 2/3 - Deleting Files

OverviewHere you can see information about the task (name, last run and schedule status)and set the scan settings.Choosing Scan LevelYou can easily co

Strona 120

DescriptionProtection levelAll files and archives are scanned for viruses and spyware. Besidesthe classical signature-based scan, the heuristic analys

Strona 121

The scan options are organized as an expandable menu, very similar to those usedfor exploration in Windows. Click the box with "+" to open a

Strona 122 - Step 2/4 - Searching

DescriptionOptionwbk; wiz; pot; ppa; xla; xlt; vbs; vbe;mdb; rtf; htm; hta; html; xml; xtp; php;asp; js; shs; chm; lnk; pif; prc; url; smm;pdf; msi; i

Strona 123 - Step 3/4 - Select Action

DescriptionActionNo action will be taken on infected files. Thesefiles will appear in the report file.Take No ActionRemove the malware code from the i

Strona 124 - DescriptionAction

REQUIRING FAIL-SAFE PERFORMANCE OR OPERATION. THIS SOFTWARE IS NOT FORUSE IN THE OPERATION OF AIRCRAFT NAVIGATION, NUCLEAR FACILITIES, ORCOMMUNICATION

Strona 125 - Step 1/4 - Initiate Scanning

DescriptionActionMoves hidden files into the quarantine.Quarantined files cannot be executed or opened;therefore, the risk of getting infected disappe

Strona 126 - Step 2/4 - Scanning

– Action to take when an encrypted suspect file is found. Select theaction to be taken on suspicious files that are encrypted using Windows. Thefollow

Strona 127

Scan TargetYou can see the list of local, network and removable drives as well as the files orfolders added previously, if any. All checked items will

Strona 128 - DescriptionCategory

⚫ All Entries - to scan all drives, no matter if they are local, in the network orremovable.NoteIf you want to scan your entire computer, select the c

Strona 129

Scheduling Scan TasksWith complex tasks, the scanning process will take some time and it will work bestif you close all other programs. That is why it

Strona 130 - Important

Click OK to save the changes and close the window. To run the task, just click Scan.18.2.5. Scanning Files and FoldersBefore you initiate a scanning p

Strona 131 - Step 2/2 - View Results

Immediate ScanningTo scan your computer or part of it you can run the default scan tasks or your ownscan tasks. This is called immediate scanning.To r

Strona 132 - 11.5.6. File Shredder Wizard

Drag FileDrop FileThe Antivirus Scan wizard will appear and guide you through the scanning process.Manual ScanningManual scanning consists in directly

Strona 133

Manual ScanningClick Add Folder, select the location you want to scan and click OK. If you want toscan multiple folders, repeat this action for each a

Strona 134

ScanningYou can see the scan status and statistics (scanning speed, elapsed time, numberof scanned / infected / suspicious / hidden objects and other)

Strona 135 - 11.6. File Vault Wizards

You declare that all the data that you provide will be true and accurate andundertakes to inform BItDefender of any changes to said data. You have the

Strona 136 - 11.6.1. Add Files to Vault

Stopping or pausing the scan. You can stop scanning anytime you want byclicking Stop&Yes. You will go directly to the last step of the wizard. To

Strona 137 - Step 3/6 - Create Vault

DescriptionActionRemoves the malware code from infected files.DisinfectDeletes detected files.DeleteMoves detected files to quarantine. Quarantined fi

Strona 138

SummaryYou can see the results summary. If you want comprehensive information on thescanning process, click View log to view the scan log.ImportantIf

Strona 139 - Step 5/6 - Summary

18.2.6. Viewing Scan LogsTo see the scan results after a task has run, right-click the task and select Logs.The following window will appear:Scan Logs

Strona 140 - Step 6/6 - Results

Scan Log ExampleThe scan log contains detailed information about the logged scanning process, suchas scanning options, the scanning target, the threat

Strona 141 - 11.6.2. Remove Vault Files

NoteThe objects excluded from on-access scanning will not be scanned, no matter if theyare accessed by you or by an application.To see and manage the

Strona 142 - Step 2/5 - Password

type of scanning you want them to be excluded from, as needed. Make the necessarychanges and click OK.NoteYou can also right-click an object and use t

Strona 143 - Step 3/5 - Select files

Step 2/4 - Specify Excluded PathsExcluded PathsTo specify the paths to be excluded from scanning use either of the followingmethods:⚫ Click Browse, se

Strona 144 - Step 4/5 - Summary

Step 3/4 - Select Scanning TypeScanning TypeYou can see a table containing the paths to be excluded from scanning and the typeof scanning they are exc

Strona 145 - Step 5/5 - Results

Step 4/4 - Scan Excluded FilesScan Excluded FilesIt is highly recommended to scan the files in the specified paths to make sure thatthey are not infec

Strona 146 - 11.6.3. View File Vault

AGREEMENT TO BE LEGALLY BINDINGThe parties acknowledge that they intend to be legally bound by this Agreement,and have entered into this Agreement in

Strona 147 - Step 2/4 - Password

Step 1/4 - Select Object TypeObject TypeSelect the option of excluding extensions from scanning.Click Next.Antivirus204BitDefender Total Security 2010

Strona 148 - Step 3/4 - Summary

Step 2/4 - Specify Excluded ExtensionsExcluded ExtensionsTo specify the extensions to be excluded from scanning use either of the followingmethods:⚫ S

Strona 149 - Step 4/4 - Results

Step 3/4 - Select Scanning TypeScanning TypeYou can see a table containing the extensions to be excluded from scanning andthe type of scanning they ar

Strona 150 - 11.6.4. Lock File Vault

Step 4/4 - Select Scanning TypeScanning TypeIt is highly recommended to scan the files having the specified extensions to makesure that they are not i

Strona 151 - Step 2/3 - Summary

QuarantineThe Quarantine section displays all the files currently isolated in the Quarantinefolder. For each quarantined file, you can see its name, t

Strona 152 - Step 3/3 - Results

18.4.2. Configuring Quarantine SettingsTo configure the quarantine settings, click Settings. A new window will appear.Quarantine SettingsUsing the qua

Strona 153 - Click Finish

Automatically submit files. To automatically submit quarantined files, checkthe corresponding option. You must specify the frequency with which to sub

Strona 154 - Intermediate Mode

19. AntispamBitDefender Antispam employs remarkable technological innovations and industrystandard antispam filters to weed out spam before it reaches

Strona 155 - 12. Dashboard

Image FilterSince avoiding heuristic filter detection has become quite a challenge, nowadays'inbox folders are full with more and more messages o

Strona 156 - Dashboard

trace a certain scent. Sometimes the filter must be corrected too - prompted toadjust when it makes a wrong decision.ImportantYou can correct the Baye

Strona 157 - 13. Security

PrefaceThis guide is intended to all users who have chosen BitDefender Total Security2010 as a security solution for their personal computers. The inf

Strona 158 - Security

characteristics of SPAM. The result is that it will add a Spam score to the e-mail,too.NoteIf the e-mail is tagged as SEXUALLY EXPLICIT in the subject

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Antispam StatusYou can see whether Antispam is enabled or disabled. If you want to change theAntispam status, clear or select the corresponding check

Strona 160 - 13.2. Quick Tasks

DescriptionProtection levelOffers protection for accounts that receive a lot oflegitimate commercial mail. The filter will let mostPermissivee-mail pa

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Friends ListHere you can add or remove entries from the Friends list.If you want to add an e-mail address check the E-mail address option, type in the

Strona 162

You can save the Friends list to a file so that you can use it on another computer orafter reinstalling the product. To save the Friends list, click t

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Spammers ListHere you can add or remove entries from the Spammers list.If you want to add an e-mail address check the Email address option, type in th

Strona 164 - 14. Tune-Up

from any registered user of such a service will be detected as spam. If, for example,you add yahoo.com to the Spammers list, all e-mail messages comin

Strona 165 - 14.2. Quick Tasks

Antispam SettingsThree categories of options are available (Antispam settings, Basic Antispamfilters and Advanced Antispam filters) organized like an

Strona 166

19.3.2. Basic Antispam Filters⚫ Enable Friends/Spammers lists - filter e-mail messages using theFriends/Spammers lists.▸ Automatically add recipients

Strona 167 - 14.2.4. Cleaning Up Your PC

20. Parental ControlBitDefender Parental Control enables you to control the access to the Internet andto specific applications for each user holding a

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NoteThe note is just a short observation. Although you can omit it, the notes can providevaluable information, such as specific feature or a link to s

Strona 169 - 15. File Storage

Parental ControlYou can see information regarding the Parental Control status for each Windowsuser account. The age category is listed below each user

Strona 170 - 15.1. Status Area

Parental Control StatusTo configure the Parental Control for this user account, follow these steps:1. Enable the Parental Control for this user accoun

Strona 171 - 15.2. Quick Tasks

⚫ Web - to filter web navigation according to the rules set by you in the Websection.⚫ Applications - to block access to the applications specified by

Strona 172 - 16. Network

To set the password protection, do the following:1. Type the password in the Password field.2. Type the password again in the Retype Password field to

Strona 173

Web Filter CategoriesSelect the check box corresponding to a category you want to block and the userwill no longer be allowed to access websites match

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⚫ Teenager Profile Categories includes content that may be considered safe forchildren between 14 and 18 years old.DescriptionCategoryWebsites used to

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⚫ Send me an activity report via e-mail. An e-mail notification is sent everytime BitDefender Parental Control blocks an activity.⚫ Save an internet t

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⚫ If the server uses a different port than the default port 25, type it in thecorresponding field.⚫ Sender's e-mail address - type the address yo

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Web ControlTo enable this protection select the check box corresponding to Enable WebControl.20.3.1. Creating Web Control RulesTo allow or block acces

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Specify Website2. Enter the website address in the Website field.Syntax:⚫*.xxx.com - the action of the rule will apply on all web sites finished with.

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3. Request for CommentsWe invite you to help us improve the book. We have tested and verified all of theinformation to the best of our ability. Please

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⚫ Allow all sites, except the ones in the list. Select this option to allow accessto all websites except those for which you have set the Block action

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can click Block all to select all the cells and, implicitly, to block all the web access.If you click Allow all, the internet connections will be perm

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20.5.1. Creating Application Control RulesTo block or restrict access to an application, follow these steps:1. Click Block Application or Restrict App

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To edit a rule, select it, click the Edit button and make the necessary changes inthe configuration window. To delete a rule, select it and click the

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20.6.1. Creating Keywords Control RulesTo block a word or phrase, follow these steps:1. Click Block Keyword. A new window will appear:Specify Keyword2

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20.7. Instant Messaging (IM) ControlThe Instant Messaging (IM) Control allows you to specify the IM contacts your childrenare allowed to chat with.Not

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Add IM contact2. Type the contact's name in the Name field.3. Type the e-mail address or the user name used by the IM contact in the E-mailor IM

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21. Privacy ControlBitDefender monitors dozens of potential “hotspots” in your system where spywaremight act, and also checks any changes made to your

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⚫ Identity Control - protects your confidential data by filtering all outgoing web(HTTP), e-mail (SMTP) and instant messaging traffic according to the

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You can create rules to protect any piece of information you might consider personalor confidential, from your phone number or e-mail address to your

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Installation and Removal1BitDefender Total Security 2010

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Identity ControlIf you want to use Identity Control, follow these steps:1. Select the Enable Identity Control check box.2. Create rules to protect you

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Step 1/4 - Welcome WindowWelcome WindowClick Next.Step 2/4 - Set Rule Type and DataSet Rule Type and DataYou must set the following parameters:Privacy

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⚫ Rule Name - type the name of the rule in this edit field.⚫ Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc).⚫ Rule Data -

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You can choose to apply the rule only if the rule data matches whole words or if therule data and the detected string case match.Specify the users for

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To open the window where you can manage exceptions, click Exclusions.ExclusionsTo add an exception, follow these steps:1. Click the Add button to add

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Edit RuleHere you can change the name, description and parameters of the rule (type, dataand traffic). Click OK to save the changes.21.2.4. Rules Defi

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Registry Control keeps an eye on the Windows Registry - this is again useful fordetecting Trojan horses. It will alert you whenever a program will try

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Registry ControlYou can see the rules created so far listed in the table.To delete a rule, select it and click the Delete button.21.4. Cookie ControlC

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Cookie AlertYou can see the name of the application that is tryingto send the cookie file.Click Yes or No and a rule will be created, applied andliste

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Cookie ControlYou can see the rules created so far listed in the table.ImportantThe rules are listed in order of their priority starting from the top,

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1. System RequirementsYou may install BitDefender Total Security 2010 only on computers running thefollowing operating systems:⚫ Windows XP (32/64 bit

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Select Address, Action and DirectionYou can set the parameters:⚫ Domain address - type in the domain on which the rule should apply.⚫ Action - select

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21.5. Script ControlScripts and other codes such as ActiveX controls and Java applets, which are usedto create interactive web pages, can be programme

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Script ControlYou can see the rules created so far listed in the table.ImportantThe rules are listed in order of their priority starting from the top,

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Select Address and ActionYou can set the parameters:⚫ Domain address - type in the domain on which the rule should apply.⚫ Action - select the action

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22. FirewallThe Firewall protects your computer from inbound and outbound unauthorizedconnection attempts. It is quite similar to a guard at your gate

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You can see whether the BitDefender firewall is enabled or disabled. If you want tochange the firewall status, clear or select the corresponding check

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DescriptionDefault actionApplies the current rules and allows all traffic attemptsthat do not match any of the current rules withoutAllow Allprompting

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NoteThis option does not automatically enable ICS on your system, but only allows thistype of connection in case you enable it from your operating sys

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⚫ Enable Intrusion Detection (IDS) - activates the heuristic monitoring of theapplications trying to access network services or the Internet.22.2. Net

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22.2.1. Changing the Trust LevelBitDefender assigns each network adapter a trust level. The trust level assigned tothe adapter indicates how trustwort

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⚫ Yahoo Messenger 8.5⚫ Windows Live Messenger 8Antispam protection is provided for all POP3/SMTP e-mail clients. The BitDefenderAntispam toolbar howev

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DescriptionStealth optionYour computer cannot be detected from the Internet.Local network users can ping and detect yourcomputer.Remote22.2.3. Configu

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2. Select the action:⚫ Allow - to allow all traffic between your computer and the selected computer.⚫ Deny - to block all traffic between your compute

Strona 215 - Scanning Methods

through any adapter. You can manually create rules or edit existing rules to filteran application's network or Internet access through a specific

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⚫ Action - whether the application is allowed or denied access to network or Internetunder the specified circumstances.22.3.1. Adding Rules Automatica

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3. Click OK to add the new rule.Modifying rules. To modify an existing rule, follow these steps:1. Click the Edit rule button or double-click the rule

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▸ If you want the rule to apply to UDP, select UDP.▸ If you want the rule to apply to a specific protocol, select Other. An edit fieldwill appear. Typ

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Advanced ParametersYou can configure the following advanced parameters:⚫ Direction. Select from the menu the traffic direction the rule applies to.Des

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▸ To filter traffic between your computer and a specific computer, clear the Anycheck box and type its IP address.▸ If you have selected TCP or UDP as

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NoteWhen a connection attempt is made (whether incoming or outgoing), BitDefenderapplies the action of the first rule matching the respective connecti

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You can see the total traffic sorted by application. For each application, you can seethe connections and the open ports, as well as statistics regard

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Each man has his price BobAnd yours was pretty lowBitDefender Total Security 2010

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2. Preparing for InstallationBefore you install BitDefender Total Security 2010, complete these preparations toensure the installation will go smoothl

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23. VulnerabilityAn important step in protecting your computer against malicious persons andapplications is to keep up to date the operating system an

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ImportantTo be automatically notified about system or application vulnerabilities, keep theAutomatic Vulnerability Checking enabled.23.1.1. Fixing Vul

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Automatic Vulnerability Checking SettingsSelect the check boxes corresponding to the system vulnerabilities you want to beregularly checked.⚫ Critical

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24. BackupBitDefender comes with a Backup module that helps you make reserve copies ofany valuable data on your system. You can backup your data on yo

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⚫ Settings - opens BitDefender Backup, which allows you to set up and executebackup operations in detail.24.1. Backup SettingsIf you need to perform m

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There are two ways you can set up and execute backup operations. You eitheraccess the upper Menu Bar or click a certain tab from the Navigator Bar.The

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To backup your emails only, click the Backup My Emails button and follow thethree step procedure.To backup your chat records only, click the Backup My

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On the left, you will see a list of quick operation links, as follows:Job Management⚫ Create New Job⚫ Backup Job⚫ Scheduled Job⚫ Delete Job Schedule⚫

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2. Type a name for your backup job or accept the default job name.Default job name is automatically generated when files or directories are selectedto

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Incremental and Full Backup can also combine into a Rotation Backup. Forexample, you can set an Incremental Backup of the job while setting a FullBack

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3. Installing BitDefenderYou can install BitDefender from the BitDefender installation CD or using theinstallation file downloaded on your computer fr

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To encrypt data before backup, follow these steps:1. Click Encryption.2. Choose an encryption type from the drop-down menu.3. Type your password into

Strona 237 - 19. Antispam

1. Click File Filter.2. Click Filter File.3. Exclude or include specific files in the pop-up dialog box by checking theInclude only the rule-specified

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NoteTo avoid being overwhelmed by information on network errors, click No errorreport is generated when network is not available.Split Backup SetThe g

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Schedule JobThis is where you can schedule the backup job at a convenient time. You canschedule job to be executed daily, weekly, monthly or at any sp

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▸ Delete the task if it is not scheduled to run again.This task is useful for tasks scheduled to run only once.▸ Stop the task if it runs for:Specify

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Modify Job OptionsThe selected job can be either a backup job or a burn job.For more information on how to modify backup jobs, please refer to “Backup

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2. The Running User dialog box will appear. If you are the domain user, pleaseenter the domain password.3. Otherwise select Run as the following Windo

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Specify whether the task should be stopped when your computer startsrunning on batteries.▸ Wake the computer to run this task.Specify whether the comp

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2. Click Filter File.3. Exclude or include specific files in the pop-up dialog box by checking theInclude only the rule-specified files or Exclude the

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Modify Job Properties1. Click the check box to select partitions, directories, or files to backup.When you select an item in the left side window, its

Strona 246 - 19.3. Settings

Follow these steps to install BitDefender Total Security 2010:1. Click Next. You can cancel installation anytime you want by clicking Cancel.BitDefend

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Restore File1. Check the boxes next to the partitions, directories, or files selected to be restored.When you select an item in the left side window,

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File Modified DateIf the option is selected, BitDefender uses the current date to indicate the datewhen the files and directories were restored. If no

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Restore Options Dialog BoxThe restore options allow specifying whether the files to be restored already existat destination at restoration time, and w

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Log ViewerView LogsThe log viewing option allows tracing back your operation, and finding out the reasonof the operation failure.The description of a

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DateThe date the log item occurred on.TimeThe local time when the logged item occurred.SourceThe source that logged the respective item, which can be

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Import and Export LogsBitDefender Backup currently supports file import and export in two formats: .TXTand .XMLNoteWe recommend you to export and save

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ToolboxBurn to CD/DVDTo burn data to a CD/DVD manually, follow these steps:1. Click Burn data to CD/DVD.2. Click Erase if you want to reuse a rewritab

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2. Click Erase if you want to reuse a rewritable disk. If you want to erase it quickly,click Fast. If you need to erase the information track record c

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⚫ Restore Time-Point Data: Restores the selected job to a certain time-point.If there are more than one selected jobs, it executes all of the selected

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⚫ Import Logs: Imports logs from a .TXT file or an .XML file.▸ From a TXT file▸ From an XML file⚫ Options: Modifies your global backup options.▸ Gener

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ImportantWe recommend you to turn off Windows Firewall since BitDefender Total Security2010 already includes an advanced firewall. Running two firewal

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25. EncryptionBitDefender offers encryption capabilities to protect your confidential documentsand your instant messaging conversations through Yahoo

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Instant Messaging EncryptionBy default, IM Encryption is enabled for both Yahoo Messenger and Windows Live(MSN) Messenger. You can choose to disable I

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1. Click the Add button to open the configuration window.Adding Contacts2. Type in the edit field the user ID of your contact.3. Select the instant me

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File VaultTo disable File Encryption, clear the File Encryption is enabled check box andclick Yes to confirm. If you disable File Vault, all file vaul

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Create File VaultProceed as follows:1. Specify the location and the name of the vault file.⚫ Click Browse, select the location of the vault and save t

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25.2.2. Opening a VaultIn order to access and work with the files stored in a vault, you must open the vault.When you open the vault, a virtual disk d

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⚫ Select the vault from the table and click Lock vault.⚫ Right-click the vault in the table and select Lock.⚫ Right-click the corresponding virtual di

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NoteThe password must have at least 8 characters. For a strong password, use acombination of uppercase and lowercase letters, numbers and special char

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3. Remove files or folders as you normally do in Windows (for example, right-clicka file you want to delete and select Delete).Encryption312BitDefende

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26. Tune-UpBitDefender comes with a Tune-Up module that helps you maintain the integrity ofyour system. The maintenance tools offered are critical for

Strona 268 - 21.2. Identity Control

3.1.1. Step 1/2 - Register BitDefender Total Security 2010RegistrationBitDefender Total Security 2010 comes with 30-day trial period. To continueevalu

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⚫ Recover Registry can retrieve registry keys previously deleted from the WindowsRegistry using BitDefender Registry Cleaner.⚫ Shred Files permanently

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Cookies are also stored on your computer when you visit a web page. Cookies aresmall files containing information about your web surfing preferences.

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operating system, installed applications, users, preferences of your computer andothers.Many applications write keys in the Windows Registry at instal

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To find duplicate files on your computer, follow these steps:1. In Expert Mode, click Tune-Up on the left menu.2. Click Run Now corresponding to Find

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27. Game / Laptop ModeThe Game / Laptop Mode module allows you to configure the special operationmodes of BitDefender:⚫ Game Mode temporarily modifies

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Game ModeAt the top of the section, you can see the status of the Game Mode. You can clickTurn On Game Mode Mode or Turn Off Game Mode to change the c

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NoteIf you do not want BitDefender to automatically enter Game Mode, clear theAutomatic Game Mode check box.27.1.2. Managing the Game ListBitDefender

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Adding or Editing GamesWhen you add or edit an entry from the game list, the following window will appear:Add GameClick Browse to select the applicati

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DescriptionOptionRun the scheduled task immediately after you exit GameMode.Postpone TaskTo automatically disable the BitDefender firewall while in Ga

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3. Click OK to save the changes.27.2. Laptop ModeLaptop Mode is especially designed for laptop and notebook users. Its purpose is tominimize BitDefend

Strona 279 - 21.4.1. Configuration Window

3.1.2. Step 2/2 - Create a BitDefender AccountAccount CreationIf you do not want to create a BitDefender account at the moment, select Registerlater a

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27.2.1. Configuring Laptop Mode SettingsTo configure the behaviour on scheduled tasks, use these options:⚫ Enable this module to modify Antivirus scan

Strona 281 - 21.5. Script Control

28. Home NetworkThe Network module allows you to manage the BitDefender products installed onyour home computers from a single computer.Network MapTo

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Configure Password2. Type the same password in each of the edit fields.3. Click OK.You can see the computer name appearing in the network map.28.2. Ad

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Add ComputerYou can see the list of computers in the network. The icon meaning is as follows:⚫Indicates an online computer with no BitDefender product

Strona 284 - 22. Firewall

Authenticate5. Type the home management password configured on the respective computer.6. Click OK. If you have provided the correct password, the sel

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Network MapIf you move the mouse cursor over a computer from the network map, you can seebrief information about it (name, IP address, number of issue

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⚫ Fix all issues on this PCAllows you to fix the issues that are affecting the security of this computer byfollowing the Fix All Issues wizard.⚫ View

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29. UpdateNew malware is found and identified every day. This is why it is very important tokeep BitDefender up to date with the latest malware signat

Strona 288 - 22.2. Network

Automatic UpdateHere you can see when the last check for updates and the last update wereperformed, as well as information about the last update perfo

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The Update module will connect to the BitDefender update server and will verifyif any update is available. If an update was detected, depending on the

Strona 290 - 22.2.4. Network Zones

⚫ Re-type password - type in again the previously specified password.NoteOnce the account is activated, you can use the provided e-mail address andpas

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Update SettingsThe update settings are grouped into 4 categories (Update Location Settings,Automatic Update Settings, Manual Update Settings and Advan

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NoteWe recommend you to set as primary update location the local mirror and to leavethe alternate update location unchanged, as a fail-safe plan in ca

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NoteIf BitDefender is updated while a scan is in progress, the scan process will beaborted.⚫ Don't update if game mode is on - BitDefender will n

Strona 294 - Configuring Main Parameters

on to that account. If the proxy server requires a username and a password, youmust specify them in the corresponding fields.⚫ Default Browser Proxy -

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30. RegistrationTo find complete information on your BitDefender product and the registrationstatus, go to Registration in Expert Mode.RegistrationThi

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RegistrationYou can see the BitDefender registration status, the current license key and howmany days are left until the license expires.To register B

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ImportantYou must create an account within 15 days after installing BitDefender (if you registerit with a license key, the deadline is extended to 30

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⚫ Password - type in a password for your BitDefender account. The passwordmust be between 6 and 16 characters long.⚫ Re-type password - type in again

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activate Online Backup later. Online Backup is only available to users havingregistered to BitDefender Account.4. Optionally, BitDefender can inform y

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Integration into Windows and Third-Party Software343BitDefender Total Security 2010

Strona 301 - 23.2. Settings

4. Optionally, BitDefender can inform you about special offers and promotions usingthe e-mail address of your account. Select one of the available opt

Strona 302 - Vulnerability

31. Integration into Windows Contextual MenuThe Windows contextual menu appears whenever you right-click a file or folder onyour computer or objects o

Strona 303 - 24. Backup

2. Click Antivirus on the left-side menu.3. Click the Virus Scan tab.4. Right-click the Contextual Scan task and select Open. A window will appear.5.

Strona 304 - 24.1. Backup Settings

⚫ For a more straightforward approach, switch the user interface to Expert Mode andclick Encryption on the left-side menu. On the File Encryption tab,

Strona 305 - 24.1.1. Get Started

5. Select Format drive to format the virtual drive assigned to the vault. You mustformat the drive before you can add files to the vault.6. If you wan

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5. Click Open.BitDefender will immediately inform you about the result of the operation. If an errorhas occurred, use the error message to troubleshoo

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1.Open My Computer (click the Windows Start menu and then My Computer).2. Enter the virtual disk drive corresponding to the vault. Look for the drive

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4. Type the new password of the vault in the New Password and Confirm NewPassword fields.NoteThe password must have at least 8 characters. For a stron

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32. Integration into Web BrowsersBitDefender protects you against phishing attempts when you are surfing theInternet. It scans the accessed web sites

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▸ Real-time Antiphishing Web Protection - detects and alerts you in real-timeif a web site is phished (set up to steal personal information). This opt

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⚫ Report as Phishing - informs the BitDefender Lab that you consider therespective web site to be used for phishing. By reporting phished web sites yo

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3.2.1. Step 1 - Select Usage ProfileUsage ProfilesClick the button that best describes the activities performed on this computer (theusage profile).De

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33. Integration into Instant Messenger ProgramsBitDefender offers encryption capabilities to protect your confidential documentsand your instant messa

Strona 314 - Modify Job Options

34. Integration into Mail ClientsBitDefender Total Security 2010 includes an Antispam module. Antispam verifiesthe e-mail messages you receive and ide

Strona 315 - Modify Options of Burn Job

34.1.1. Step 1/6 - Welcome WindowWelcome WindowClick Next.Integration into Mail Clients356BitDefender Total Security 2010

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34.1.2. Step 2/6 - Fill in the Friends ListFill in the Friends ListHere you can see all the addresses from your Address Book. Please select thoseyou w

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34.1.3. Step 3/6 - Delete Bayesian DatabaseDelete Bayesian DatabaseYou may find that your antispam filter has begun to lose efficiency. This may bedue

Strona 318 - Modify Job Properties

34.1.4. Step 4/6 - Train Bayesian Filter with Legitimate MailTrain Bayesian Filter with Legitimate MailPlease select a folder that contains legitimate

Strona 319 - Restore File

34.1.5. Step 5/6 - Train Bayesian Filter with SpamTrain Bayesian Filter with SpamPlease select a folder that contains spam e-mail messages. These mess

Strona 320 - Restore Options Dialog Box

34.1.6. Step 6/6 - SummarySummaryHere you can view all the settings for the configuration wizard. You can make anychanges, by returning to the previou

Strona 321 - Restore Time-Point Data

Antispam ToolbarEach button from the BitDefender toolbar will be explained below:⚫ Is Spam - sends a message to the Bayesian module indicating that th

Strona 322 - 24.1.3. Log Viewer

ImportantThe Not Spam button becomes active when you select a message marked asSPAM by BitDefender (normally these messages are located in the Spam fo

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3.2.2. Step 2 - Describe ComputerComputer DescriptionSelect the options that apply to your computer:⚫ This computer is in a home network. Select this

Strona 324 - Clear Logs

⚫Spammers - opens the Spammers list that contains all the e-mail addressesfrom which you don't want to receive messages, regardless of their cont

Strona 325 - 24.1.4. Toolbox

▸ *domain* - all the received e-mail messages from domain (no matter the domainsuffixes) will be tagged as SPAM;▸ *com - all the received e-mail messa

Strona 326 - Burn ISO Image File to CD/DVD

Friends ListHere you can add or remove entries from the Friends list.If you want to add an e-mail address check the Email address option, type inthe a

Strona 327 - 24.1.5. Menu Bar

For Microsoft Outlook Express / Windows Mail a new window will appearfrom where you can select the folder that contains the e-mail addresses you wantt

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The following options are available:▸ Move message to Deleted Items - moves the spam messages to the DeletedItems (only for Microsoft Outlook Express

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How To369BitDefender Total Security 2010

Strona 330 - 25. Encryption

35. How to Scan Files and FoldersScanning is easy and flexible with BitDefender. There are 4 ways to set BitDefenderto scan files and folders for viru

Strona 331 - Encryption

Running Scan Tasks in Intermediate ModeIn Intermediate Mode, you can run a number of pre-configured scan tasks. You canalso configure and run custom s

Strona 332 - 25.2. File Encryption

2. Click the Virus Scan tab. Here you can find a number of default scan tasks andyou can create your own scan tasks. These are the default scan tasks

Strona 333 - 25.2.1. Creating a Vault

5. Click Continue to start the scan.6. Follow the Antivirus Scan wizard to complete the scan.What is Safe Mode?Safe Mode is a special way to start Win

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Table of ContentsLicense and Warranty ... . ... . ... . ... . ... . . ... . ... . ... . ... . ... . ... . ... . . . xiiPreface . . ... . ... . ...

Strona 335 - 25.2.3. Locking a Vault

3.2.3. Step 3 - Select User InterfaceUser Interface View ModesClick the button that best describes your computer skills to select an appropriateuser i

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36. How to Schedule Computer ScanScanning your computer periodically is a best practice to keep your computer freefrom malware. BitDefender allows you

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4. Right-click the desired scan task and select Schedule. A new window will appear.5. Schedule the task to run as needed:⚫ To run the scan task one-ti

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37. How to Back Up DataWith BitDefender Total Security 2010, you can make reserve copies of your valuabledata (documents, images etc) on various stora

Strona 339 - 26. Tune-Up

If you need more backup options, or if you want to manage the backup jobs youhave created, open BitDefender in Expert Mode, go to Backup and click Set

Strona 340 - 26.2. Cleaning Up Your PC

38. How to Restore Backed-up DataYou can easily recover lost data that you previously backed up with BitDefender.Before restoring any data, make sure

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⚫ In Novice Mode, Protect Your PC area, click Backup and select Online Restorefrom the menu.⚫In Intermediate Mode, go to the File Storage tab, click t

Strona 342 - 26.6. Finding Duplicate Files

Troubleshooting and Getting Help380BitDefender Total Security 2010

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39. TroubleshootingThis chapter presents some problems you may encounter when using BitDefenderand provides you with possible solutions to these probl

Strona 344 - 27. Game / Laptop Mode

Description&SolutionError2. Run the uninstall tool using administrator privileges.3. Restart your computer.4. Start the setup wizard again to inst

Strona 345 - Game / Laptop Mode

1. Clean up the system after the failed installation. If the installation fails,some BitDefender registry keys and files may remain in your system. Su

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DescriptionModeYou can fix issues separately and choose which issuesto be monitored. Moreover, you can manage remotelythe BitDefender products install

Strona 347 - Adding or Editing Games

⚫ temporary communication errors between the BitDefender services.⚫ some of the BitDefender services are stopped.⚫ other security solutions running on

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Unsecured Wi-Fi networks present a great security risk because your computeris connected to unknown computers. Without the proper protection provided

Strona 349 - 27.2. Laptop Mode

▸ If the Windows Firewall is used, it can be configured to allow file and printersharing as follows: open the Windows Firewall settings window, Except

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5. Depending on the level of security you want to obtain, choose one of the followingoptions:⚫ Unsafe - to access the files and printers shared in the

Strona 351 - 28. Home Network

If you suspect the problem is with the BitDefender firewall, you can contactBitDefender for support as described in section “Support” (p. 396).39.4. A

Strona 352 - Home Network

NoteBitDefender integrates into the most commonly used mail clients through aneasy-to-use antispam toolbar. For a complete list of supported mail clie

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4.Click the Add Friend button on the BitDefender antispam toolbar to add thesender to the Friends list. You may need to click OK to acknowledge. You w

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8. Click Finish to start the training process.9. When training is completed, click Close.Ask for HelpIf this information was not helpful, you can cont

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2. Go to the Inbox folder.3. Select the undetected spam messages.4. Click the Is Spam button on the BitDefender antispam toolbar (normally locatedin t

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Retrain Learning Engine (Bayesian)Before training the Learning Engine (Bayesian), prepare a folder containing onlySPAM messages and another one contai

Strona 357 - 29. Update

2. If you are sharing your Windows user account with your children, select thecorresponding check box and type a password in the corresponding fields

Strona 358 - 29.1.1. Requesting an Update

NotePOP3 is one of the most widely used protocols for downloading e-mail messagesfrom a mail server. If you do not know the protocol that your e-mail

Strona 359 - 29.2. Update Settings

2. Run the uninstall tool using administrator privileges. The uninstall tool will removeall the files and registry keys that were not removed during t

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40. SupportAs a valued provider, BitDefender strives to provide its customers with anunparalleled level of fast and accurate support. The BitDefender

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40.3. Contact InformationEfficient communication is the key to a successful business. During the past 10years BITDEFENDER has established an unquestio

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DeutschlandOffice: +49 2301 91 84 222Sales: [email protected] support: http://kb.bitdefender.deWeb: http://www.bitdefender.deUK and Ire

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BitDefender Rescue CD399BitDefender Total Security 2010

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41. OverviewBitDefender Total Security 2010 comes with a bootable CD (BitDefender RescueCD) capable to scan and disinfect all existing hard drives bef

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41.2. Included SoftwareBitDefender Rescue CD includes the following software packages.XeditThis is a text file editor.VimThis is a powerful text file

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For more information, please refer to the Nessus homepage.IptrafIptraf is an IP Network Monitoring Software.For more information, please refer to the

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42. BitDefender Rescue CD HowtoThis chapter contains information on how to start and stop the BitDefender RescueCD, scan your computer for malware as

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3.2.6. Step 6 - Select the Tasks to Be RunTask SelectionSet BitDefender to perform important tasks for the security of your system. Thefollowing optio

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The Desktop42.2. Stop BitDefender Rescue CDChoose "EXIT"You can safely shut down your computer by selecting Exitfrom the BitDefender Rescue

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Wait for this message when shutting down42.3. How do I perform an antivirus scan?A wizard will appear when the boot process has finished and allow you

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1. Double click the START SCANNER icon on the Desktop. This will launch theBitDefender Scanner for Unices.2. Click Scanner, a new window will appear.3

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DescriptionConnectionSelect this type of connection when you are using a localarea network (LAN) to access the Internet. It is also suitablefor wirele

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Update Signatures2. Do one of the following:▸ Select Cumulative to install signatures already saved on your hard disk bybrowsing your computer and loa

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6. Press F2 to save the current file, confirm saving, and then press F10 to closeit.7. Type the command: bdscan update.42.6. How do I save my data?Let

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Desktop Screen3. Double-click the partition where the data you want to save is located (e.g.[sda3]).NoteWhen working with BitDefender Rescue CD, you w

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Saving Data6. Type /media/sdb1/ into the corresponding textbox and click Copy.Please be aware that depending on your computer configuration it might b

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GlossaryActiveXActiveX is a model for writing programs so that other programs and the operatingsystem can call them. ActiveX technology is used with M

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Internet Explorer. Both of these are graphical browsers, which means that theycan display graphics as well as text. In addition, most modern browsers

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4. Right-click the System Scan task and select Schedule. A new window willappear.5. Change the frequency and the start time as needed.6. Click OK to s

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Filename extensionThe portion of a filename, following the final point, which indicates the kind ofdata stored in the file.Many operating systems use

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exists on tapes or disks. Every computer comes with a certain amount of physicalmemory, usually referred to as main memory or RAM.Non-heuristicThis me

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Report fileA file that lists actions that have occurred. BitDefender maintains a report filelisting the path scanned, the folders, the number of archi

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sends information back to the spyware's home base via the user's Internetconnection. Because spyware is using memory and system resources, t

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itself over and over again is relatively easy to produce. Even such a simplevirus is dangerous because it will quickly use all available memory and br

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4. UpgradeYou can upgrade to BitDefender Total Security 2010 if you are using BitDefenderTotal Security 2010 beta or the 2008 or 2009 version.There ar

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5. Repairing or Removing BitDefenderIf you want to repair or remove BitDefender Total Security 2010, follow the pathfrom the Windows start menu: Start

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Getting Started21BitDefender Total Security 2010

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6. OverviewOnce you have installed BitDefender your computer is protected. If you have notcompleted the configuration wizard, you must open BitDefende

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DescriptionModeYou can fix issues separately and choose which issuesto be monitored. Moreover, you can manage remotelythe BitDefender products install

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6.6.1. Game Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346.6.2. Laptop Mode . .

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Novice ModeThe window is organized into three main sections:⚫ Security Status informs you of the issues that affect your computer's securityand h

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DescriptionTaskThis wizard guides you through the process of creatinga local backup task. At the end of this process, you willLocal Backupbe able to b

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DescriptionLinkGives you access to a help file that shows you how to useBitDefender.Help & Support6.2.2. Intermediate ModeAimed at users with aver

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DescriptionTabDisplays the status of the BitDefender features designed toimprove your system's performance together with links totune-up tasks.Tu

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Expert ModeOn the left side of the window there is a menu containing all security modules. Eachmodule has one or more tabs where you can configure the

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DescriptionModuleAllows you to prevent data theft from your computer andprotect your privacy while you are online.Privacy ControlAllows you to protect

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DescriptionLinkAllows you to enter a new license key or to view the currentlicense key and the registration status.RegisterAllows you to contact the B

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⚫Letter G: The product operates in Game Mode.If BitDefender is not working, the system tray icon is grayed out . This usuallyhappens when the license

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specify other actions to be taken on infected files. The scanning options are standardand you cannot change them.6.4.2. Disable/Restore Scan Activity

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BitDefender Manual ScanClick Add Folder, select the location you want to scan and click OK. If you want toscan multiple folders, repeat this action fo

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11.5.6. File Shredder Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10611.6. File Vault Wizards . . .

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applications work in Safe Mode. This is why most viruses are inactive when usingWindows in Safe Mode and they can be easily removed.To start Windows i

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⚫ Press Ctrl+Shift+Alt+G (the default hotkey).ImportantDo not forget to turn Game Mode off when you finish. To do this, use the samemethods you did wh

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2. Click the Settings button in the upper-right corner of the window.3. In the General Settings category, select the check box corresponding to Laptop

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7. Click OK to save and apply the changes.Overview37BitDefender Total Security 2010

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7. Fixing IssuesBitDefender uses an issue tracking system to detect and inform you about the issuesthat may affect the security of your computer and d

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Fix All Issues WizardThe wizard displays the list of existing security vulnerabilities on your computer.All current issues are selected to be fixed. I

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⚫ System vulnerabilities. BitDefender automatically checks your system forvulnerabilities and alerts you about them. System vulnerabilities include th

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8. Configuring Basic SettingsYou can configure the main product settings (including changing the user interfaceview mode) from the basic settings wind

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8.1. User Interface SettingsIn this area, you can switch the user interface view mode and reset the usage profile.Switching the user interface view mo

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8.2. Security SettingsIn this area, you can enable or disable product settings that cover various aspectsof computer and data security. The current st

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17.2. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16017.2.1. Gene

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DescriptionSettingdefined. Restrictions may include blockinginappropriate web sites, as well as limiting gaming andInternet access according to a spec

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DescriptionSettingGame Mode temporarily modifies protection settingsso as to minimize their impact on system performanceduring games.Game ModeLaptop M

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9. History and EventsThe View Logs link at the bottom of the BitDefender main window opens anotherwindow with the BitDefender history & events. Th

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⚫ Vulnerability⚫ Backup⚫ IM encryption⚫ File Encryption⚫ Tune-Up⚫ Game/Laptop Mode⚫ Home Network⚫ Update⚫ Registration⚫ Internet LogA list of events i

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10. Registration and My AccountBitDefender Total Security 2010 comes with 30-day trial period. During the trialperiod, the product is fully functional

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RegistrationYou can see the BitDefender registration status, the current license key and howmany days are left until the license expires.To register B

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10.2. Activating BitDefenderTo activate BitDefender, you must create or sign in to a BitDefender account. If youdid not register a BitDefender account

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ImportantYou must create an account within 15 days after installing BitDefender (if you registerit with a license key, the deadline is extended to 30

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If you already have an active account, but BitDefender does not detect it, followthese steps to register the product to that account:1. Select Sign in

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11. WizardsIn order to make BitDefender very easy to use, several wizards help you carry outspecific security tasks or configure more complex product

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20.5. Applications Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23520.5.1. Creating Appli

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You can see the scan status and statistics (scanning speed, elapsed time, numberof scanned / infected / suspicious / hidden objects and other).Wait fo

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ActionsYou can see the number of issues affecting your system.The infected objects are displayed in groups, based on the malware they are infectedwith

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DescriptionActionto search for and find such files on your computer, ifany.Please note that these hidden files are not the filesthat you deliberately

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Click Close to close the window.BitDefender Could Not Solve Some IssuesIn most cases BitDefender successfully disinfects the infected files it detects

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Welcome WindowIf you want to skip over this window when running this wizard in the future, selectthe Don't show this step the next time this wiza

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Select TargetClick Add Target, select the files or folders that you want to scan and click OK.The paths to the selected locations will appear in the S

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DescriptionOptionOnly the files with the extensions specified by the userwill be scanned. These extensions must be separatedby ";".Scan user

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DescriptionActionMoves infected files into the quarantine. Quarantinedfiles cannot be executed or opened; therefore, therisk of getting infected disap

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Custom Scan LevelSpecify the type of malware you want BitDefender to scan for by selecting theappropriate options:DescriptionOptionScans for known vir

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Click OK to close the window.Click Next.11.2.4. Step 4/6 - Additional SettingsBefore scanning begins, additional options are available:Additional Sett

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24.1.5. Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30125. Encryption .. . .

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ScanningNoteThe scanning process may take a while, depending on the complexity of the scan.You can click the scan progress icon in the system tray to

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SummaryYou can see the results summary. If you want comprehensive information on thescanning process, click View Log to view the scan log.ImportantIf

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11.3.1. Step 1/6 - Select Vulnerabilities to CheckVulnerabilitiesClick Next to check the system for the selected vulnerabilities.Wizards66BitDefender

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11.3.2. Step 2/6 - Checking for VulnerabilitiesVulnerability CheckWait for BitDefender to finish checking for vulnerabilities.Wizards67BitDefender Tot

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11.3.3. Step 3/6 - Update WindowsWindows UpdatesYou can see the list of critical and non-critical Windows updates that are not currentlyinstalled on y

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11.3.4. Step 4/6 - Update ApplicationsApplicationsYou can see the list of applications checked by BitDefender and if they are up todate. If an applica

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11.3.5. Step 5/6 - Change Weak PasswordsUser PasswordsYou can see the list of the Windows user accounts configured on your computer andthe level of pr

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⚫ Change user password. You must type the new password in the edit fields.Make sure to inform the user about the password change.NoteFor a strong pass

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11.4.1. Local Backup WizardThis wizard guides you through the process of creating a local backup task. At theend of this process, you will be able to

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Choose what to backupYou can choose either Quick Backup (your music, videos, pictures, emails,applications settings, etc.) or Full Backup (all partiti

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